Public Notice

The Joint Commission conducts unannounced accreditation surveys of hospitals. Gordon Hospital, Gordon Home Care, and Gordon Hospital owned physician practices participate in this unannounced survey process.

The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commisssion standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded to the organization. Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.

You have the right to address any concerns about patient care and safety in the hospital that the hospital has not addressed.

Step 1: You are encouraged to contact the hospital's management. From a patient room, dial '0' for the switchboard. From outside the hospital, dial 706.629.2895. Ask for the Administrator on Call.

Step 2: If the concern cannot be resolved through the hospital, you are encouraged to contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization. You may contact the Joint Commission, Office of Quality Monitoring at 800.994.6610 or via email complaint@jointcommission.org

This notice is posted in accordance with the Joint Commission's requirements
and may not be removed.