When Someone You Know Is In ICU
The Mary Ratner Corley Intensive Care Unit (ICU) at Gordon Hospital provides the highest level of care for patients with a serious illness or injury that requires close monitoring and specialized equipment. Twenty-four-hour monitoring is just one aspect of the intense medical assistance patients receive from our specially certified staff. Because of the seriousness of the patients’ conditions and the care they must receive, we ask that you follow Gordon Hospital’s policies for their well-being.
For your convenience, a special waiting area is available for families of ICU patients. Please use this area rather than waiting in the halls, which must be kept clear to enable quick mobility for the staff.
How You Can Help
Please call friends and relatives and give them information regarding your family member’s condition. Advise them of visiting hours and who may visit. Tell them to contact you or to call the ICU waiting room at 706.602.7800, extension 2269 for more information. The patient or their next-of-kin can set up a password agreement with the staff. The password agreement allows the staff to provide information over the phone, since HIPAA (Health Insurance Portability and Accountability Act) laws prohibit the hospital from providing patient information over the telephone without permission. We ask that only one or two family members utilize the password and relay the information they receive onto other family members. This prevents the staff from giving the same information numerous times, which can take time away from patient care.
Waiting Room 706.602.7800 x2269
ICU Nurses' Station 706.602.7800 x 2133
How We Can Help You
Our staff will be happy to answer your questions and discuss your concerns. If, at any time, you feel it necessary to speak with the ICU director of Nursing House Supervisor, that can also be arranged. We will work with you to make this difficult time as easy as possible. Please be aware that only physicians can give answers to certain questions. We recommend you create a list of questions to ask when the physician makes rounds.
Visiting ICU Patients
Gordon Hospital Critical Care Unit now offers 24-hour visitation, with the exception of 6:30 a.m. - 8:30 a.m. and 6:30 p.m. - 8:30 p.m., which are times reserved for in-unit procedures and physician rounding. We ask the number of visitors per patient to be limited to no more than two at a time and that visitors remain in their loved one's room. Out of respect for the privacy and safety of all of our ICU patients, we ask that visitors refrain from standing in hallways or outside of the patient room. All children must be accompanied by an adult over 18 years of age.
Due to the critical nature of the ICU and limited space, we prefer that food, beverages, plants, and family belongings not be brought into the patient room.
To allow for consistent and open communication on the patient’s condition, the patient’s family will be asked to identify a “family spokesperson,” which will be the contact between the health care providers, family, and friends.
One overnight visitor is allowed in a patient room to provide the patient a quiet and restful nights sleep.
Children under 18 years of age are not permitted to stay overnight.
Hospitalists at Gordon Hospital will make every attempt possible to round with patients and families between 10 a.m. and 11 a.m. each day. The family spokesperson will be asked to be in the patient’s room during this time. Surgeons and specialty physicians may round at various times.
Please make all phone calls from the ICU waiting room, and turn your cell phone off before entering the unit. We do not have public restrooms available in the unit, so please utilize the restrooms in the main lobby area. We are unable to provide blankets to families, so please bring warm clothing and blankets, as it may get cool overnight. Do not leave children or valuables unattended in the ICU waiting room.
If someone has a known or suspected infection, please refrain from visiting. For health reasons, no live plants or flowers are permitted. Please wash your hands before and after touching the patient to help us prevent the spread of diseases. Clergy of all faith are welcome at any time.