When Someone You Know Is In ICU
The Mary Ratner Corley Intensive Care Unit (ICU) at Gordon Hospital provides the highest level of care for patients with a serious illness or injury that requires close monitoring and specialized equipment. Twenty-four-hour monitoring is just one aspect of the intense medical assistance patients receive from our specially certified staff. Because of the seriousness of the patients’ conditions and the care they must receive, we ask that you follow Gordon Hospital’s policies for their well-being.
For your convenience, a special waiting area is available for families of ICU patients. Please use this area rather than waiting in the halls, which must be kept clear to enable quick mobility for the staff.
How You Can Help
Please call friends and relatives and give them information regarding your family member’s condition. Advise them of visiting hours and who may visit. Tell them to contact you or to call the ICU waiting room at 706.602.7800, extension 2269 for more information. The patient or their next-of-kin can set up a password agreement with the staff. The password agreement allows the staff to provide information over the phone, since HIPAA (Health Insurance Portability and Accountability Act) laws prohibit the hospital from providing patient information over the telephone without permission. We ask that only one or two family members utilize the password and relay the information they receive onto other family members. This prevents the staff from giving the same information numerous times, which can take time away from patient care.
Waiting Room 706.602.7800 x2269
ICU Nurses' Station 706.602.7800 x 2133
How We Can Help You
Our staff will be happy to answer your questions and discuss your concerns. If, at any time, you feel it necessary to speak with the ICU director of Nursing House Supervisor, that can also be arranged. We will work with you to make this difficult time as easy as possible. Please be aware that only physicians can give answers to certain questions. We recommend you create a list of questions to ask when the physician makes rounds.
Visiting ICU Patients
Visitors may be limited to immediate family only. Please limit visitors to two at a time. If anyone in ICU is requiring emergency life saving care, procedure, or special personal needs, visitors will not be allowed in the unit. This is an inconvenience that cannot be avoided due to the nature of the care provided in this unit. You will be allowed to visit as soon as possible after the situation is resolved. An intercom is provided next to the ICU entrance for you to speak to the nurse if needed. Please understand that we may be helping a patient and may not be able to answer the intercom immediately.
Families should appoint a spokesperson to receive information and updates from the physician and nurse regarding the patient's condition. During visitation, please remain in the family member's room to provide privacy to all other patients. The nurse call light should be used when a nurse is needed. For the health of your loved one, please do not bring food into the patient rooms, as many patients are on restricted diets. Complimentary coffee is available for visitors in the cafeteria from 7:00 a.m. - 9:00 p.m. Please make all phone calls from the ICU waiting room, and turn your cell phone off before entering the unit. We do not have public restrooms available in the unit, so please utilize the restrooms in the main lobby area. We are unable to provide blankets to families, so please bring warm clothing and blankets, as it may get cool in the waiting room overnight. Do not leave children or valuables unattended in the ICU waiting room.
10:00 a.m. - 11:00 a.m.
1:00 p.m. - 2:00 p.m.
5:00 p.m. - 6:00 p.m.
8:30 p.m. - 10:00 p.m.
Children under the age of 12 or anyone that has a known or suspected infection are not allowed in to visit. For health reasons, no live plants or flowers are permitted. Please wash your hands before and after touching the patient to help us prevent the spread of diseases. Clergy of all faith are welcome at any time.