Financial Policies

When you are admitted, you should confirm financial arrangements for your care. If you have hospitalization insurance, you must provide your insurance card to the admissions department.

Most insurance companies require pre-admission certification and a second opinion before surgery. It is the patient’s responsibility to know their pre-admission requirements and coverage. The patient’s physician needs to be advised of these requirements. This process must be done before admission. If this has not been done in accordance with the policy’s requirements, insurance benefits may be reduced or denied. Discounts are available for uninsured patients.

As a courtesy, Gordon Hospital will accept verifiable third-party coverage, file your insurance claim, and help in any way possible to expedite your claim. However, please remember that the patient is ultimately responsible for the hospital bill because an insurance policy is a contract between patients and their insurance company.

Most hospital insurance plans do not fully cover hospital bills. At the time of discharge, patients should be prepared to pay the estimated balance due over the verifiable insurance coverage, or make arrangements with Patient Financial Services. If an insurance payment is less than our estimate, the patient will be billed for the balance due. Gordon Hospital can provide several payment options.

Gordon Hospital has a financial assistance program available to all patients. The program is based upon the federal poverty guidelines. Interested patients complete a short application and provide proof of income. Gordon Hospital contracts with Resource Corporation of America for assistance with Medicaid eligibility. A representative is available during business hours at 706.602.7800 extension 2638.

Hospitals and doctors charge separately. Once you are discharged from the hospital, you may receive a separate bill from the physician, anesthesiologist, pathologist or radiologist. Some physicians are not employees of the hospital.

If you have questions about your coverage or your bill, please call Patient Financial Services at 706.879.4716 or email ghcustomerservice@ahss.org.