Lanell Jacobs, director of Gordon Hospital’s Oncology Services department, was recently chosen as one of 13 finalists nationwide for Gallup’s 2014 Manager of the Year.
According to Jeni Hasselbrack, associate vice president of human resources for the hospital, this is the first year that Gallup has given out this award from the 86 managers that were nominated.
“The nominees were all managers who consistently achieve the highest levels of engagement for their teams, have high team retention, and have high team performance,” Hasselbrack explains.
Jacobs was invited to the Gallup Spring Summit in Omaha, Neb. to be recognized for her nomination.
“As the director of the Harris Radiation Therapy Center at Gordon Hospital, Lanell has 15 team members and one physician in her rollup,” Hasselbrack says. “Her leadership philosophy is based on leading by example. She has an open door policy, provides effective communication around mission, vision and values, develops team members, and has a deep spiritual connection.”
Jacobs credits her nursing background and previous mentors as part of her successful leadership journey.
“As a cancer survivor myself, I understand firsthand what it is like to view life from a patient's perspective,” Jacobs says. “In addition, throughout my career I have learned from some of the very best healthcare professionals in the country.”
Hasselbrack adds that Jacobs believes in and lives the mission of Adventist Health System, which is to extend the healing ministry of Christ to all they serve.
“She has created a healthy work environment and leads a diverse team that is fully engaged in the ministry of treating individuals and providing support for family members,” she says. “Each morning, she starts the day with prayer before the team huddle and they pray for each patient by name.”
With a team mission of “Being the best at what we do – always with compassion,” the team emphasizes and focuses on quality care, safety and compassion.
“Lanell hired each member of the team with diversity in mind and this diversity provides an amazing blend of ideas, collaboration and teamwork,” Hasselbrack adds. “They connect and celebrate birthdays, anniversaries, new homes, engagements and also hug, cry and encourage each other. They are a true work family.”
The success of the team and the quality healthcare provided to its patients is credited to Jacobs. Hasselbrack says.
“Lanell embodies the heart, head, hands and habits of an outstanding leader and we are incredibly blessed to have her leading such an amazing team of health care professionals in our organization,” Hasselbrack says.