Information for Visitors

AdventHealth has a responsibility to protect the greater community from the spread of novel coronavirus (COVID-19). As a trusted community partner, it’s vital we take measures to minimize the risk of infection for our patients while protecting our physicians and team members who are on the frontlines every day.

Visitation Guidelines

We have updated our visitor policy to include the following criteria:

• COVID-19 patients may have 2 visitors at a time and must be 18 years of age or older.
• Non-COVID patients may have multiple visitors.
• OB patients may have a birthing partner and 4 additional visitors.
• Visitors under the age of 12 are not permitted unless they are seeking care.
• No visitors between the hours of 8 pm and 6 am.

Expectations for all visitors include:

• Visitors are expected to stay in the patient’s room for the duration of the visit.
• Mask or face coverings must be worn at all times covering the nose and mouth.

Our common areas will remain closed at this time.

Mask Use Required

Masks are required to be worn at AdventHealth Gordon. As a reminder, to ensure the safety of all, patients and visitors will always be provided a face mask and required to wear the mask during their stay at AdventHealth facilities. All visitors, regardless of their vaccination status, should physically distance from other patients and visitors that are not part of their group and from team members when possible. We appreciate your cooperation in helping to keep everyone safe.

Whether you’re looking to talk to a chaplain or grab something to eat in a hurry, you’ll find everything you need through onsite visitor services at our Calhoun-based hospital.

Food and Refreshments

On the ground floor of the hospital, you’ll find The Spice Rack: open for breakfast, lunch, and dinner. Choose from meat and vegetarian entrées. Or use the microwave oven to heat up your sack lunch. (You won’t offend us.) Need an extra boost? Pick up some complimentary coffee any time between 7 am and 9 pm — available in the cafeteria and in the PCU vending area.

Open daily. Hours:

• Breakfast (Not on Weekends or Holidays): 7 am to 9 am
• Lunch: 11 am to 2 pm
• Dinner: 5:15 pm to 6:45 pm

If you’re staying with a child 12 or younger, you’ll receive one complimentary meal tray per day, delivered to the child’s room.

When you need a quick snack, vending machines are always open at the north entrance, the east entrance, The Baby Place, or the ICU and PCU lobbies.

Free WiFi and In-Room Local Calling

While you’re visiting your loved one, there’s no need to feel cut off from the rest of the world. Use our free WiFi and local-calling services to stay in touch. You can use the telephone in your loved one’s room by dialing 9 followed by the number you wish to call. For a long-distance number, dial 9, then 0, followed by the area code and number. After the tone, dial your credit-card number to pay for the long-distance call. To reach the operator, simply dial 0. To call your loved one’s room, you can dial 7 plus their room number.

Hospital Gift Shop

When you want to brighten your loved one's day with a special gift, visit our volunteer-run gift shop. Located in the north lobby, the gift shop offers snacks, cold beverages, and a variety of gifts.

Pastoral Care and Chapels

As a faith-based organization, we know that when you’re going through challenges, a little spiritual boost goes a long way. Our pastoral team is here to serve you by lending a listening ear, providing spiritual counsel, and praying with you at any time. We’re also happy to connect you with a leader from your own religious community. To speak with a chaplain, call the Chaplain’s Office at extension 2203, or ask a nurse.

When you need a peaceful place to contemplate, pray, or relax in a healing environment, you’ll find it in one of our onsite meditation spaces. The Chapel of Hope, North Chapel, Garden of Hope, and Meditation Room offer spiritual refuge and places for healing. Feel free to attend our daily devotional services. Our full list of spiritual resources includes:

• Devotionals in The Chapel of Hope: Wednesdays at 9 am.
• Spiritual Emphasis Week: Once a Year.
• Support Groups for smoking cessation, cancer and caregivers, and grief recovery

Want to send flowers to your loved one’s room? Need to take out some cash? We offer several guest services, including:

• ATM (North Georgia National Bank) located on the first floor near outpatient registration.
• Flower delivery service: delivered to guest rooms daily by volunteers (no live flowers allowed in ICU).
• Mail delivery to your loved one’s room. Send mail to the following address:

Patient name and room number
AdventHealth Gordon
P.O. Box 12938
Calhoun, GA 30703-7013

You have a lot of things to think about. Parking should not be one of them. This is why we offer free, convenient visitor parking, which is located in the front of the north and east entrances. Special parking is available for Emergency Center patients near the Emergency entrance.

A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Gordon knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.

Contact a Chaplain

Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.